Velvi.ai — Terms of Service
Enterprise-Grade Version
Effective Date: Dec. 22, 2025
These Terms of Service (“Terms”) govern access to and use of Velvi.ai’s services (“Services”). By using the Services, you agree to be bound by these Terms.
1. Eligibility & Accounts
You must be at least 18 years old and authorized to enter into contracts.
You are responsible for:
- Maintaining account security
- All activities under your account
- Ensuring information provided is accurate
2. Services Overview
Velvi provides an AI-powered platform for:
- Matching brands with creators
- Campaign execution and analytics
- Workflow automation and insights
Velvi may modify or improve Services at any time.
3. Acceptable Use
You agree not to:
- Violate laws or third-party rights
- Upload malicious code
- Reverse engineer or scrape the platform
- Misrepresent identity or authority
- Circumvent security controls
4. Data Ownership
- Customer Content remains owned by the customer
- You grant Velvi a limited license to process content solely to provide the Services
- Velvi owns platform software, models, and derived analytics (excluding customer content)
5. AI & Automated Decisions
Velvi uses AI systems to provide recommendations and insights.
- Outputs are advisory, not guarantees
- Customers remain responsible for final decisions
- AI models may improve over time using aggregated, anonymized data
6. Payments & Fees
- Fees are disclosed prior to purchase
- Payments are processed by third-party processors
- All fees are non-refundable unless required by law
Creators use the platform free of charge unless explicitly stated.
7. Confidentiality
Each party agrees to protect non-public business, technical, or financial information disclosed during use of the Services.
8. Service Availability & SLA
Velvi aims for high availability but does not guarantee uninterrupted service.
Enterprise SLAs may be provided under separate written agreements.
9. Termination
Either party may terminate:
- At any time for convenience
- Immediately for material breach
Upon termination:
- Access is revoked
- Data is handled per the Privacy Policy
10. Disclaimers
Services are provided “as is” and “as available.”
Velvi disclaims warranties including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
11. Limitation of Liability
To the maximum extent permitted by law:
- Velvi is not liable for indirect or consequential damages
- Total liability is capped at fees paid in the preceding 12 months
12. Indemnification
You agree to indemnify Velvi against claims arising from:
- Your misuse of the Services
- Violation of these Terms
- Infringement caused by your content
13. Governing Law
These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law principles.
14. Changes
Velvi may update these Terms. Continued use constitutes acceptance.